Frequently Asked Questions

Your journey starts with clarity, confidence, and excitement.

We’ve put together some frequently asked questions to ensure you have access to all of the information about your appointment with Ascend Vacation Group- Draper, Utah

Q: Where is Ascend Vacation Group headquartered and are you affiliated with Florida travel clubs?

A: Ascend Vacation Group is headquartered exclusively in Draper, Utah. We are a locally owned, independent legal entity (Utah Registration No: 14267225-TLM0). We have no affiliation, partnership, or shared ownership with any similarly named companies in Orlando, Florida, or elsewhere. All authorized consultations are conducted by our Draper-based team.

Q: What is your Better Business Bureau (BBB) status?

A: Ascend Vacation Group (Draper, UT) is a BBB Accredited Business with a maintained A Rating. This Solid A status is a distinction specific to our Utah headquarters and reflects our commitment to ethical practices. You can verify our A Rated profile directly on the official Better Business Bureau website under our Draper, UT location. Ascend Vacation Group Draper, UT BBB profile.

Q: As long as I attend the full virtual appointment, will I receive my incentive?

A: Absolutely. Your time is valuable. Whether or not our program is a fit for you today, we believe in compensating you for the time invested in learning about our Draper-based authorized services.

Q: My spouse or significant other cannot attend—what should I do?

A: Because our consultations provide comprehensive access to household travel benefits, we require both partners to attend. We will gladly help you find a new virtual appointment time that fits both of your schedules.

Q: How are your travel presentations conducted?

A: Our professional travel presentations are conducted 100% virtually via Zoom. This allows our Draper-based experts to provide families nationwide with a comfortable, no-pressure environment to explore authorized wholesale rates without the need for an in-person sales office.

Q: Can children attend the virtual presentation?

A: Our presentations are designed for adults to focus on travel planning and financial details. We recommend choosing a time when you can focus without distractions, or we can reschedule for a more convenient time.

Q: Who do I contact if I have a question about my specific invite?

A: You can contact our Draper, Utah support team directly at (801) 993-1110. Your specific appointment consultant’s direct number is also listed on your invitation for immediate assistance.